Complaints

1) Any complaints involving errors in respect of payment shall contact :

NOOR SYAKILAH BINTI MOHD RAMADHAN
Finance Department (Revenue Unit - Online)

Majlis Bandaraya Melaka Bersejarah
Graha Makmur
No. 1, Jalan Tun Abdul Razak, Ayer Keroh
Hang Tuah Jaya
75450 Melaka, Malaysia

Telephone : 06-333 3333
Direct line : 06-285 9816
Fax : 06-232 5716
Toll free : 1-800-88-8411

2) Complaints can also be made in the Complaint Portal E-Complaint Melaka
    @ Public Complaints Management System (SISPAA)

3) Other agencies involved

Bank Islam
Telephone : +60 3 2690 0900
Email : contactcenter@bankislam.com.my

CIMB Clicks
Telephone : +60 3 2295 6100 (International)
Toll free : 1-300-880-900 (Local)
Email : cimbclicks@cimb.com

Hong Leong Bank
Telephone : +60 3 7626 8899
Email : ecommerce@hlbb.hongleong.com.my

Maybank2e
Telephone : +60 3 7844 3015 (Overseas Helpdesk Contact)
Toll free : 1-300-88 7788 (General Helpdesk Contact)
Email : maybank2e-helpdesk@maybank.com.my

Maybank2u
Telephone : +60 3 7844 3696 (Overseas Helpdesk Contact)
Toll free : 1-300-88 6688 (General Helpdesk Contact)
Email : maybank2u-helpdesk@maybank.com.my

Public Bank
Maybank2e
Telephone : +60 3 2179 5000
Email : customersupport@publicbank.com.my

RHB Bank
Telephone : +60 3 9206 8228 (Peninsular Malaysia - 24 Hours)
+60 82 276 118 (Sabah/Sarawak - 7.00 am to )
Email : ibanksupport@rhbbank.com.my